1. Agreement to these terms
By requesting access to, accessing, or using the Services, or by clicking to accept these Terms, you agree to be bound by them. If you enter into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” and “Customer” refer to that organization.
These Terms incorporate any proposal, order form, or statement of work (each, an “Order Form”) executed between you and Developer Labs AI, as well as any data processing agreement that applies to our processing of personal data on your behalf. If there is a conflict, an executed Order Form controls over these Terms for the subject matter it covers. If you do not agree to these Terms, you must not access or use the Services.
2. Eligibility & access
Access to StackGTM is by request only. There is no public, self-serve signup. Prospective customers book a call with our team, describe the accounts and signals they are hunting, and we determine whether and how to provision access.
- The Services are intended solely for business use by organizations and the professionals acting on their behalf. They are not intended for personal, household, or consumer use, and are not directed to anyone under 18 years of age.
- Access may be granted, conditioned, limited, suspended, or revoked at Developer Labs AI’s discretion — including where access is no longer consistent with our capacity, our policies, applicable law, or these Terms. Because we onboard a limited number of teams at a time and build signals by hand, we make no commitment to provision access on request.
- You are responsible for ensuring that you and your authorized users are eligible to use the Services and that your use complies with the laws that apply to you.
3. Description of the Services
StackGTM builds custom buying signals tuned to each Customer’s ideal customer profile (“ICP”), preloads a hand-picked list of matching accounts into a private workspace, and monitors those accounts on a monthly cadence, refreshing the associated signals and confidence scores. The Services may be used through our application and, where provisioned, through our MCP server and REST API.
The specific signals, account coverage, cadence, usage limits, and other terms applicable to your subscription are described in your Order Form. We may improve, modify, or discontinue features of the Services over time; we will not materially reduce the core functionality you are paying for during a paid term without a commercially reasonable alternative or as set out in your Order Form.
4. Custom signals & confidence scores (no warranty of accuracy or outcomes)
Each signal is accompanied by a confidence score. A confidence score is a probabilistic estimate — an indication of how likely we believe a signal to be relevant or correct based on the evidence available to us. It is not a guarantee or warranty of accuracy, completeness, timeliness, or any business outcome.
- Signals and scores are derived from public and third-party sources that may be incomplete, delayed, inaccurate, or change after we surface them.
- Monitoring runs on a monthly heartbeat and detects changes in batches — the Services are not a live or real-time feed, and we do not represent them as such.
- You are solely responsible for how you interpret and act on signals and scores, including all prospecting, outreach, sales, hiring, investment, or other decisions you make. Confidence scores inform your judgment; they do not replace it.
No signal, score, or other output constitutes legal, financial, investment, tax, or professional advice, and you should not rely on it as such.
5. Customer responsibilities & acceptable use
You are responsible for your account, your authorized users, and all activity that occurs under your access credentials. You agree to keep credentials and API keys confidential and to notify us promptly of any unauthorized use.
You agree that you will not, and will not permit any user or third party to:
- use the Services for any unlawful purpose or in violation of these Terms or any applicable law or regulation;
- conduct outreach, marketing, or data processing in a way that violates applicable laws — including, where they apply to you, anti-spam, telemarketing, “do-not-contact,” electronic-communications, and data-protection laws (for example CAN-SPAM, the TCPA, CASL, GDPR, UK GDPR, and the CCPA/CPRA);
- infringe, misappropriate, or violate the intellectual-property, privacy, publicity, or other rights of any person;
- resell, sublicense, redistribute, or otherwise make the Services or their data available to any third party beyond your own internal business use;
- scrape, harvest, or extract data from the Services other than through features or APIs we provide, or use automated means to exceed applicable rate or fair-use limits;
- reverse engineer, decompile, or attempt to derive source code or underlying models, except to the extent this restriction is prohibited by law;
- interfere with, disrupt, probe, or attempt to gain unauthorized access to the Services, our infrastructure, or other customers’ workspaces; or
- use the Services to build or train a competing product or service, or to benchmark for a competitor.
You are responsible for obtaining and maintaining any consents, permissions, and lawful bases required for your own use of signals, accounts, and contact data, and for ensuring your outreach and recordkeeping comply with the laws that apply to you.
6. Customer data, accounts & bring-your-own-key
“Customer Data” means the information you submit to or generate within the Services, including your ICP definition, signal configuration, notes, and the contact data you enrich. As between the parties, you own your Customer Data, and you grant us a limited, non-exclusive license to host, process, and use it solely to provide, secure, and support the Services and as otherwise permitted by these Terms and any applicable data processing agreement.
Contact enrichment is bring-your-own-key (“BYOK”). You supply and connect your own enrichment-provider API key, and you are solely responsible for:
- obtaining, securing, and maintaining your enrichment-provider account and keys;
- all fees, usage, and costs charged by that provider for enrichment performed with your key;
- complying with that provider’s terms of service and acceptable-use policies; and
- ensuring you have a lawful basis to obtain and process the contact data returned through your key under applicable data-protection law.
When we enrich contacts using your key, we act as a processor on your behalf and do not pool or resell your contact data across customers. Your private workspace, ICP, signals, and monitored accounts are isolated and are not shared with other customers.
7. API & MCP access (fair use, rate limits, no resale)
Where provisioned, your access includes an MCP server and a REST API that let you pull your monitored accounts, signals, and confidence scores into your own CRM, agents, and tools. Use of the API and MCP server is subject to these Terms and to reasonable fair-use and rate limits, which we may set, publish, or adjust to protect the reliability and integrity of the Services.
- API and MCP access is granted for your own internal business use only. You may not resell, redistribute, or otherwise make the data available to third parties beyond that use.
- You may not use the API or MCP server to scrape, bulk-export beyond your permitted use, circumvent limits, or otherwise extract data in a manner inconsistent with these Terms.
- We may throttle, suspend, or revoke API or MCP access that exceeds fair-use or rate limits, threatens the stability or security of the Services, or violates these Terms.
You are responsible for securing your API keys and MCP credentials and for all activity conducted through them.
8. Fees & payment
Fees for the Services are quote-based and are set out in your Order Form. We do not publish self-serve pricing. Unless your Order Form states otherwise:
- fees are quoted in the currency specified and are exclusive of taxes;
- invoiced amounts are due within the period stated on the invoice or Order Form;
- you are responsible for all applicable taxes, duties, and similar charges, other than taxes on our net income;
- fees are non-refundable except where these Terms or your Order Form expressly provide otherwise; and
- we may charge interest on overdue amounts at the lower of 1.5% per month or the maximum rate permitted by law, and may suspend access for non-payment after reasonable notice.
Fees charged by your enrichment provider under BYOK are separate, are billed by that provider, and are your sole responsibility.
9. Intellectual property
The Services — including the platform, signal definitions, models, confidence scoring, software, documentation, and all related intellectual property — are and remain the exclusive property of Developer Labs AI and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during your term, solely for your internal business purposes and subject to these Terms. All rights not expressly granted are reserved.
You retain all rights in your Customer Data. If you provide feedback or suggestions about the Services, you grant us a perpetual, royalty-free license to use that feedback to improve our products without restriction or obligation to you. You may not use our names, logos, or trademarks without our prior written consent.
10. Confidentiality
“Confidential Information” means non-public information disclosed by one party (“Discloser”) to the other (“Recipient”) that is identified as confidential or should reasonably be understood to be confidential — including your ICP, signal configuration, and monitored accounts, and our non-public pricing, technology, and methods. The Recipient will use Confidential Information only to perform under these Terms, will protect it with at least reasonable care, and will not disclose it except to personnel and contractors who need to know it and are bound by comparable obligations.
Confidential Information does not include information that is or becomes public through no fault of the Recipient, was lawfully known without confidentiality obligations, is independently developed, or is rightfully received from a third party. The Recipient may disclose Confidential Information if required by law, provided it gives reasonable notice where legally permitted.
11. Third-party data & sources
The Services draw on public and third-party sources — including regulatory and securities filings, news, hiring and job-posting data, technographic data, and financial data providers. We do not control these sources and do not warrant that the information they provide is accurate, complete, current, or available without interruption.
The Services may also interoperate with third-party products you choose to connect — including your enrichment provider and any CRM, agent, or tool you integrate via the API or MCP server. Your use of those third-party products is governed by their own terms, and Developer Labs AI is not responsible or liable for them.
12. Disclaimers
The Services, including all signals, confidence scores, accounts, and other outputs, are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory.
To the fullest extent permitted by law, Developer Labs AI disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranty arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, error-free, or secure, that signals or scores will be accurate or complete, or that the Services will achieve any particular result, pipeline, meeting, or revenue outcome. You assume all responsibility for decisions made and actions taken based on the Services.
13. Limitation of liability
To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to these Terms or the Services, even if advised of the possibility of such damages.
Except for your payment obligations, each party’s total aggregate liability arising out of or relating to these Terms or the Services will not exceed the total fees you paid to Developer Labs AI for the Services in the twelve (12) months immediately preceding the event giving rise to the liability.
These limitations apply regardless of the theory of liability and form an essential basis of the bargain between the parties. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case, our liability is limited to the maximum extent permitted by law.
14. Indemnification
You will defend, indemnify, and hold harmless Developer Labs AI and its affiliates, and their respective officers, directors, employees, and agents, from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
- your Customer Data or your use of the Services;
- your outreach, marketing, or data-processing activities, including any violation of anti-spam, telemarketing, do-not-contact, or data-protection laws;
- your use of any enrichment-provider key, including any breach of that provider’s terms or of applicable data-protection law; or
- your breach of these Terms or violation of any law or third-party right.
We will promptly notify you of any claim subject to indemnification, give you reasonable control of the defense, and provide reasonable cooperation at your expense. You may not settle any claim in a way that imposes obligations on us without our prior written consent.
15. Term, suspension & termination
These Terms apply for as long as you have access to the Services. The subscription term, renewals, and any committed period are as stated in your Order Form. Either party may terminate for the other party’s material breach that remains uncured 30 days after written notice.
We may suspend or revoke access — in whole or in part, and with or without notice where the situation reasonably requires — if we believe your use threatens the security, integrity, or availability of the Services, violates these Terms or applicable law, or where payment is overdue. On termination, your right to access the Services ends, and we will delete or return your Customer Data as provided in your Order Form or applicable data processing agreement. Provisions that by their nature should survive — including fees accrued, intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification — survive termination.
16. Governing law & dispute resolution
These Terms, and any dispute arising out of or relating to them or the Services, are governed by the laws of the governing jurisdiction specified in your Order Form, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction and venue specified in your Order Form for the resolution of any dispute not otherwise subject to an agreed alternative dispute-resolution process.
Before initiating formal proceedings, the parties will attempt in good faith to resolve any dispute informally by contacting the other party. Nothing in this section prevents either party from seeking injunctive or equitable relief to protect its intellectual property or Confidential Information in any court of competent jurisdiction.
17. Changes to these terms
We may update these Terms from time to time to reflect changes in the Services, our practices, or legal requirements. When we do, we will revise the “Last updated” date above and, where changes are material, take reasonable steps to notify you. Your continued access to or use of the Services after an update takes effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services.
18. How to contact us
If you have questions about these Terms or the Services, contact us:
These Terms, together with any Order Form and applicable data processing agreement, constitute the entire agreement between you and Developer Labs AI regarding the Services and supersede all prior agreements on that subject.